Commonwealth Bank is anticipating to complete its data motion to AWS by May this yr, decreasing an 18-month job by fifty %.
CBA principal data and analytics policeman Andrew McMullan disclosed the monetary establishment is progressively using AI representatives to help with the “data delivery lifecycle”, which is helping enhance its relocate to AWS and “the way we do data at Commonwealth Bank”.
“So whatever part of that life cycle you’re thinking about, whether it’s ingestion of data onto the platform, whether it’s test automation or metadata capture or understanding requirements, or maybe it’s legacy logic that you’ve written, we’ve been building AI agents for all of that process,” McMullan claimed.
As such, the monetary establishment has really elevated its capability “to deploy [software] changes into production, with increased quality” throughout the final yr.
Speaking at AWS’ Data and AI Roadshow in Sydney, McMullan claimed CBA’s present fostering of AWS’ EC2 P5 calculate circumstances had “empowered all of [its] engineers and AI scientists to embed AI and generative AI capabilities in their day-to-day activities”.
“By providing the whole enterprise with access to this compute required has unlocked the ability to conduct much more experimentation, safe testing, and the development and deployment of AI everywhere across the enterprise,” he claimed.
McMullan highlighted the monetary establishment’s present fostering of AI to cease client losses from scams and rip-offs.
“Many traditional platforms would use rules to try and predict fraud and scams, and they’ve been very successful at doing that, but we realised that maybe the combination of AI and some really high-performing rules would be a better way to do that,” he claimed.
“So we’ve been investing in that capability; moving some rules to AI [and] we can actually respond to alerts on our AI platform within 10 milliseconds.”
These informs make it attainable for CBA to “identify and predict if something looks like a fraud or a scam”, McMullan described, and for that purpose alert shoppers of potential deceitful job.
This, in tandem with numerous different fraudulence campaigns, have really triggered a 30 % lower in fraudulence losses and half lower in rip-off losses sustained by CBA shoppers within the final yr, he included.
McMullan’s assertion comes merely a month after CBA restored its association with AWS as its beneficial cloud provider for another 5 years.
