Ticketek Australia modified its web web site with an maintenance message for over 1 day at this time after “a heightened threat level” was noticed from system surveillance.
The ticketing agency eliminated its web web site on Monday early morning, altering it with a declaration stating the web site “is currently undergoing maintenance” and apologising “that the update is taking longer than anticipated”.
“Users may experience temporary disruptions,” it added.
Consumers initially reported the numerous enjoyment vendor’s web web site was down on Monday early morning with prospects requiring to X to express their frustration.
Event entrepreneurs with gross sales going by way of Ticketek utilized their social media websites networks to request perseverance whereas the issues had been organized.
The agency claimed proper earlier than 12.30 pm AEDT on Tuesday that the rationale was a security-related discovery.
“We took this action as a precautionary measure in response to system monitoring indicating a heightened threat level,” it claimed in a statement cross-posted to its social media channels.
“Ticketek needs to thank its shoppers and companions for his or her perseverance whereas our methods had been momentarily offline.
“Our systems were back online earlier this morning, and we apologise for any inconvenience.”
iTnews related for comment from Ticketek Australia regarding the present failure.
In June, Ticketek disclosed a “cyber incident” that influenced client data saved in a third-party cloud ambiance.
